These Terms of Service ("Terms") govern your access to and use of SendHeroPlus at send.linkheroplus.com, operated as part of LinkHero Plus. By uploading, sharing, downloading, or otherwise using the service, you agree to these Terms.

1. The service

SendHeroPlus provides temporary and shareable file hosting. Files may be uploaded by registered or guest users, shared via unique links, downloaded by recipients, and optionally previewed in the browser. Premium subscription plans may offer additional storage, transfer options, and account features.

2. Eligibility and accounts

You must be at least 13 years old to use the service. If you create a premium account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Acceptable use

You agree not to use SendHeroPlus to upload, store, or distribute content that is illegal, infringing, harmful, abusive, deceptive, or that violates our Acceptable Use Policy. We may remove content and suspend or terminate access for violations.

4. Your content and licenses

You retain ownership of files you upload. By using the service, you grant SendHeroPlus a limited license to host, transmit, display previews of, and deliver your files solely to operate the service. You represent that you have the rights necessary to upload and share your content.

5. Sharing and recipient responsibility

Files shared through SendHeroPlus are intended for the recipients designated by the sender. Recipients should handle shared files responsibly and in accordance with applicable law. Senders are responsible for how they distribute download links and passwords.

6. Data retention and expiration

Files are stored for a limited period based on the expiration setting selected at upload or on your plan limits. We may delete expired or inactive files automatically. We do not guarantee permanent storage.

7. Premium subscriptions

Paid plans are billed according to the pricing and renewal terms presented at purchase. Fees are generally non-refundable except where required by law. We may change plan features or pricing with reasonable notice.

8. Privacy

Our collection and use of personal information is described in our Privacy Policy and Cookie Policy.

9. Disclaimers

The service is provided "as is" and "as available." We disclaim warranties to the fullest extent permitted by law. We do not guarantee uninterrupted, error-free, or completely secure operation.

10. Limitation of liability

To the maximum extent permitted by law, LinkHero Plus and SendHeroPlus will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill arising from your use of the service.

11. Changes and termination

We may modify these Terms or discontinue features at any time. Continued use after changes constitutes acceptance. We may suspend or terminate access for breach of these Terms or to protect the service and its users.

12. Contact

Questions about these Terms may be directed to support@linkheroplus.com.

Last updated: July 2026

SendHeroPlus (part of the LinkHero Plus family of services) is a secure online file-sharing platform available at send.linkheroplus.com. We help individuals and businesses send large files quickly without complicated software or email attachment limits.

What we offer

• Fast uploads — Send multiple files in a single transfer, with support for large file sizes.
• Shareable links — Generate a unique download link you can share by email, chat, or any channel you choose.
• File previews — Recipients can preview supported files before downloading.
• Optional protection — Password-protect transfers and set automatic expiration times.
• Premium accounts — Upgrade for advanced options, increased limits, and account management features.

Who we serve

Whether you are sharing business documents, creative assets, or personal files with friends and family, SendHeroPlus is built to be simple enough for anyone to use. Our modern interface works on desktop and mobile browsers so you can share from wherever you are.

Our mission

We believe file sharing should be fast, reliable, and respectful of your privacy. SendHeroPlus is designed to remove friction from everyday transfers so you can focus on your work, creativity, and connections—not on fighting attachment size limits.

Last updated: July 2026

This Privacy Policy explains how SendHeroPlus (send.linkheroplus.com), operated as part of LinkHero Plus, collects, uses, and protects information when you use our file-sharing service.

1. Information we collect

• Account information — If you register for a premium account, we collect your name, email address, and billing-related details provided during signup.
• Upload and transfer data — File metadata (names, sizes, types), share links, optional recipient email addresses, passwords, and expiration settings you choose.
• Technical data — Browser type, device information, IP address (unless disabled in admin settings), timestamps, and usage logs needed to operate and secure the service.
• Communications — Messages you send through any contact form or support request.
• Cookies — See our Cookie Policy for details on cookies and similar technologies.

2. How we use information

We use collected information to:

• Provide file upload, sharing, download, and preview functionality
• Authenticate users and manage premium subscriptions
• Send service-related emails such as download notifications or account messages
• Prevent abuse, fraud, and security incidents
• Maintain, analyze, and improve platform performance
• Comply with legal obligations

3. How we share information

We do not sell your personal information. We may share data with:

• Service providers — Hosting, storage, payment processors, email delivery, and security vendors that help us operate SendHeroPlus
• Recipients you designate — When you share files or send transfer emails
• Legal authorities — When required by law, court order, or to protect rights, safety, and security

4. Data retention

Uploaded files are retained according to the expiration period you select or until removed under our retention policies. Account and billing records may be kept longer where required for legal, tax, or dispute-resolution purposes. Logs and security records are retained for a limited operational period.

5. Security

We use administrative, technical, and organizational measures designed to protect your information, including encrypted connections (HTTPS), access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Premium account holders may update account details from the My Account area. To make a privacy request, contact support@linkheroplus.com.

7. International users

If you access the service from outside the country where our servers are located, your information may be transferred to and processed in jurisdictions with different data-protection laws.

8. Children

SendHeroPlus is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated date.

10. Contact

Privacy questions: support@linkheroplus.com

Last updated: July 2026

This Cookie Policy explains how SendHeroPlus (send.linkheroplus.com) uses cookies and similar technologies when you visit or use our file-sharing platform.

1. What are cookies?

Cookies are small text files stored on your device by your browser. They help websites remember preferences, keep you signed in, and understand how the service is used.

2. Cookies we use

• Essential cookies — Required for core functionality such as session management, upload progress, download authentication, and security. The service may not work properly without these.
• Preference cookies — Remember choices such as language or interface settings where applicable.
• Analytics cookies — Help us understand traffic and usage patterns so we can improve performance and reliability. These may be disabled by site administrators.
• Third-party cookies — Payment processors, CAPTCHA providers, or embedded services used during premium checkout or abuse prevention may set their own cookies under their respective policies.

3. Local storage and similar technologies

We may also use browser local storage or session storage for upload state, UI preferences, and temporary operational data. These technologies serve a similar purpose to cookies but are stored differently in your browser.

4. Managing cookies

Most browsers let you block or delete cookies through settings. Blocking essential cookies may prevent uploads, downloads, logins, or other features from working correctly. Refer to your browser's help documentation for instructions.

5. Do Not Track

Because industry standards for Do Not Track signals are not uniform, SendHeroPlus may not respond to all such signals.

6. Updates and contact

We may update this Cookie Policy periodically. Questions: support@linkheroplus.com

Last updated: July 2026

This Acceptable Use Policy ("AUP") applies to all users of SendHeroPlus at send.linkheroplus.com. By using the service, you agree to comply with this AUP in addition to our Terms of Service.

1. Permitted use

SendHeroPlus is intended for lawful sharing of files you own or have permission to distribute—for example, business documents, project deliverables, media files, and personal content shared with intended recipients.

2. Prohibited content

You may not upload, share, or distribute content that:

• Violates copyright, trademark, or other intellectual property rights
• Contains malware, viruses, or code designed to disrupt systems
• Is illegal, fraudulent, or promotes illegal activity
• Includes child sexual abuse material or exploitation content
• Contains non-consensual intimate imagery
• Is harassing, threatening, hateful, or incites violence
• Includes unauthorized personal data or confidential information obtained unlawfully

3. Prohibited behavior

You may not:

• Attempt to gain unauthorized access to accounts, files, or systems
• Probe, scan, or test vulnerabilities without written permission
• Interfere with service availability through excessive automated requests or abuse
• Circumvent storage limits, expiration controls, or security measures
• Use the service primarily as anonymous public file hosting or warez distribution
• Re-share files against the sender's explicit instructions

4. Enforcement

We may investigate reported abuse, remove content, disable links, suspend accounts, and cooperate with law enforcement or rights holders. Repeat or severe violations may result in permanent termination.

5. Reporting abuse

To report prohibited content or abuse, contact support@linkheroplus.com with the share link, a description of the issue, and any supporting details. Copyright claims should follow our DMCA / Copyright Policy.

Last updated: July 2026

SendHeroPlus (send.linkheroplus.com), operated as part of LinkHero Plus, respects intellectual property rights and responds to valid copyright notices in accordance with the U.S. Digital Millennium Copyright Act (DMCA) and applicable law.

1. Reporting copyright infringement

If you believe content hosted on SendHeroPlus infringes your copyright, please send a DMCA notice to our designated agent with the following information:

1. Your physical or electronic signature
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the infringing material, including the SendHeroPlus share/download URL
4. Your contact information (address, telephone, and email)
5. A statement that you have a good-faith belief the use is not authorized by the rights holder, agent, or law
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the rights holder

2. Designated agent

DMCA Agent — LinkHero Plus / SendHeroPlus
Email: support@linkheroplus.com
Subject line: DMCA Notice — send.linkheroplus.com

3. Counter-notification

If you believe material was removed in error, you may submit a counter-notification that includes the information required by 17 U.S.C. § 512(g), including your consent to jurisdiction of the federal court in your district (or where LinkHero Plus is located if outside the U.S.).

4. Repeat infringers

We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

5. False claims

Knowingly submitting false infringement notices or counter-notifications may result in liability for damages, including costs and attorneys' fees.

Last updated: July 2026